Project stats
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Years of active engagement
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Team size
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Engineers per year
The mailroom and CMRA (Commercial Mail Receiving Agency) industry faces growing challenges as customer expectations shift toward digital convenience, compliance, and transparency.
NBOX was developed to solve these pain points by digitizing and automating mailroom workflows. The platform enables mail centers and CMRAs to efficiently manage physical mail and packages through a unified digital dashboard from renter onboarding to mail scanning, forwarding, pickup, and reporting
Years of active engagement
Team size
Engineers per year
Displays mail queues, pending requests, and assigned items — helping operators manage workloads efficiently and prevent lost or delayed items.
Renters can view all received mail and packages, see item previews, and track status directly through their mobile mailbox.
Push notifications keep users informed about new mails, actions, and billing updates. Renters can easily view, upgrade, and manage their subscriptions through the app’s integrated billing system.
Each action has a dedicated workflow with status tracking, attachments, payment handling, and automatic renter notifications for transparency.
Supports multiple operator roles with secure access control, branded themes, and location-specific configurations.
Provides visual reports on mail volume, processing times, and revenue metrics, with exportable data for analysis and audits.
reduction in manual processing time.
increase in in-field employee satisfaction
Improved system uptime
Transparency, accountability, and operational across all service stages.
Real-time Epicor integration with accurate inventory scanning.
Connect with our experts to learn more about our software development services and get a quote within 24 hours.
Next steps:
Expert call setup
NDA, if required
Detailed proposal
