Case Study

Realtech solutions

All-in-one food ordering and POS app

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RealSpice, a multi-branch restaurant chain in the UK, needed a comprehensive POS solution to streamline operations across all locations.

Realtec Solutions, an all-in-one POS system, was developed to enhance order management, delivery processes, and payment collections.

Industry:

Digital Solutions

Technology stack:

MongoDB, NestJS, ReactJS

Platform:

iOS / Android

Project stats

0+

Years of active engagement

0

Team size

0

Engineers per year

Client's challenge

Managing orders from multiple branches under one system.
Streamlining order assignment to delivery drivers.
Providing a seamless payment collection process.
Need for improved customer experience with digital payments and real-time pickup information.

Our solution

Built a robust POS app with a customizable dashboard and advanced sales analytics.
Integrated secure digital payments and electronic signature capture.
Enabled role-specific access controls for streamlined operations.
Provided intuitive customer notifications for order readiness.
Provided intuitive customer notifications for order readiness.

Technology & tools used

Core functional modules

Centralized management system

A single dashboard to manage orders, menus, payments, and staff activities across all branches, ensuring real-time synchronization and operational consistency.

POS management system

This module integrates a range of features to ensure the app is accessible to all users, including text resizing, high-contrast modes, and text-to-speech functionality.

Customer mobile app & web ordering

Allows customers to place and customize orders through mobile and web platforms, view live order updates, and make digital payments.

Self-service kiosk module

Touch-enabled kiosk for customers to browse menus, place orders, make payments, and receive instant order confirmation for pickup.

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Results & expected outcomes:

60%

faster sealing compared to manual workflows

Reduced errors

thanks to automated, consistent processes

Higher customer satisfaction

with clean, responsive UI

Stronger security & compliance

for sensitive documents